The curved-tip stapler 30 instrument has not been returned to intuitive surgical, inc.(isi) for evaluation.Therefore, the root cause of the customer reported failure mode has not been determined.A follow-up mdr will be submitted if the instrument is returned for analysis and/or if additional information is received.A review of the logs with the instrument information provided resulted in no additional information.In addition, a review of the site's complaint history identified no other complaints related to the curved-tip stapler 30 instrument.No image or video clip for the reported event was submitted for review.This complaint is being reported due to the following conclusion: the curved-tip stapler 30 instrument was unable to unclamp the instrument jaws.Although there was no report of patient injury, if this event were to recur it could cause or contribute to an adverse event.
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