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Due to the automated mes system there are controls in the manufacturing process to ensure the product met specifications upon release.Visual/microscopic inspection indicated that the catheter shaft was noted to be kinked at 9cm from the distal end.Functional inspection unable to perform as only a partial device was returned.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.Additional information provided by the customer indicated that the device was prepared as per the dfu, continuous flush was maintained for the duration of the procedure, and the catheter kinked in the turn where the common carotid artery (cca) originated from the aortic arch.It was reported to be a challenging turn from the arch to the left cca.Analysis of the returned device revealed the catheter shaft was kinked at 9cm from the distal end, confirming the reported event.The proximal section of the catheter had been separated and was not returned.Based on the investigation and information provided, it is likely that the catheter kinked while gaining access into the left cca due to the challenging turn and during withdrawal the catheter was further damaged and fractured.An assignable cause of procedural factors will be assigned to the catheter shaft kinked/bent as well as the catheter shaft broken/fractured during use since these issues appear to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural and/or anatomical factors during use.This is 2nd of 2 reports.
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