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Reporter is a synthes employee.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Investigation flow: damage.Visual inspection: the screw and plate holding forceps (p/n: 347.985, lot number: ) was received at us cq.Visual inspection of the complaint device showed the jaw tips are bent, but not broken.Device failure/defect is identified.Dimensional inspection: a dimensional inspection was not performed due to post-manufacturing damage.Document/specification review: no design issues or discrepancies were identified.The complaint is not confirmed.Investigation conclusion: this complaint is not confirmed as the device is not broken.However, the jaw tips are deformed and bent.No definitive root cause could be determined based on the provided information.It is possible the complaint condition was caused by excessive forces.There was no indication that a design or manufacturing issue contributed to the complaint.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history lot: part number: 347.985.Lot number: t155933.Manufacturing site: tuttlingen.Release to warehouse date: sep 05, 2018.A review of the device history records was performed for the finished device lot number and a nc nr-0089054 was started because pores are on the weld.The electropolishing step and the related heating process at synthes after part processing by supplier faulhaber trigger the failure.At supplier side, the 100 % visual inspection of pores under microscope will occur at the incoming inspection department after the electropolishing step and the related heating process at synthes.Work orders updated and new inspection step implemented.Within this nc, some non-conforming parts were sent back to vendor and some parts have been internally reworked.The necessary actions to ensure the final product quality have been taken and documented in the appropriate quality system.The nc have no impact to the complaint condition.The final quality release criteria were met before this batch was released for distribution.The raw material certificate was reviewed and the used material was according to the specification of the device.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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