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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Event summary: as reported, the inner packaging was found open on five sydney ivf microvol embryo transfer catheter sets prior to use in the same embryo transfer procedure.The device did not make patient contact.Another same type device from a different lot number was used to complete the procedure.Investigation - evaluation.Reviews of the complaint history, device history record, instructions for use, manufacturing instructions, specifications, and quality control procedures and a visual inspection of the device were conducted during the investigation.Five sydney ivf microvol embryo transfer catheter sets were returned in opened outer pouches.Visual exam of the first device noted that the inner transfer catheter pouch had seal marks but was open; the guide catheter inner pouch was open, but the seal was visible.The second device was returned with the distal tip closest to the chevron seal of the outer pouch; the chevron seals of the guide catheter inner pouch and transfer catheter inner pouch were open with visible seals.The three remaining devices were returned with both inner pouches opened and visible seals.A document-based investigation evaluation was performed.No related non-conformances were recorded, and there have been no other reported complaints for this lot number.The device history record review provides objective evidence that the device was manufactured to specification.There is no evidence of nonconforming devices from the complaint lot in house or in the field.There were no identified gaps in the manufacturing instructions, specifications, or quality control procedures.Cook has concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.The device is included with instructions for use which caution, ¿sterile if the package is unopened or undamaged.Do not use if package is broken.¿ the returned complaint product was returned inside opened outer and inner pouches.There were visible seals on all inner pouches, indicating they were sealed during the packaging process and were cleanly peeled away at a later time.Additionally, these inner pouch seals are packaged inside an outer package that maintains sterility.Based on the available information, cook has concluded that a definitive cause of the complaint could not be determined.Cook will continue monitoring of similar complaints and have notified the appropriate personnel of this event.Per the quality engineering risk assessment, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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