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Complainant part is not expected to be returned for manufacturer review/investigation.Manufacturing location: (b)(4).Manufacturing date: 19-dec-2020.Part number: 02.210.118, 2.4mm va locking screw stardrive 18mm lot number: 83p2364 (non-sterile) lot quantity: (b)(4) two pieces were scrapped in cell, mill shaft thread/head, as tooling set-up scrap.Production order traveler met all inspection acceptance criteria apart from the two pieces noted.Inspection sheet, mill shaft threads, head threads & flutes, final inspection met all inspection acceptance criteria.Packaging label log (pll) lppf was reviewed and determined to be conforming.(b)(4).Packaging bom was reviewed and determined to be conforming with no deviations to normal packaging identified.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during the manufacture that would contribute to this complaint condition.Component part(s) reviewed: component parts were not reviewed as the reported complaint condition of two packages received unsealed along the edge with no product inside does not indicate breakage of the screw.Therefore, review of the raw materials would not be pertinent to the reported complaint condition.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during the manufacture that would contribute to this complaint condition.Product was not returned.Based on the information available, it has been determined that no corrective and preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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