| Model Number |
673662 |
| Medical Device Problem Code |
Fluid/Blood Leak (1250)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/18/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation. if the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted. as part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event or Problem Description
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The customer reported that the connector of the product is not compatible with the nasogastric feeding tube they are using.Due to the problem with the connectors, they are experiencing a problem of food dripping on the patient's bed.
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Additional Manufacturer Narrative
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Investigation results: the customer reported the connector of the device is not compatible with the nasogastric feeding tube they are using.Due to the problem with the connectors, they are experiencing a problem of food dripping on the patient's bed.A device history record (dhr) review of the reported lot number shows evidence that the product was released according to all established procedures and qa documentation.Product lot and failure mode trend analysis did not identify a trend within the reported lot, nor for the reported failure mode.The customer provided two videos.Visual inspection of the videos identified the incorrect adapter was being used to connect the kangaroo bag.The reported device was returned for evaluation.Visual inspection and functional testing were performed and no failure was found.The root case of this report was determined to be use error as the device was used with the incorrect adapter.Additionally, a connection adapter test was performed an no failure was found.The reported failure is not confirmed and additional action will not be taken at this time.This reported failure mode will continue to be monitored and trended.
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Search Alerts/Recalls
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