Based on the current information provided, the root cause of the customer reported failure mode cannot be determined or is unknown.If additional information is received, a follow-up mdr will be submitted.Full instrument and system details were not provided, so no system or instrument log review could be performed.No image or video clip for the reported event was submitted for review.The name of the hospital was not provided, so no search for related complaints could be performed.Based on the information provided at this time, this complaint is reportable due to the following: it was alleged that the patient sustained an unspecified injury based on the medwatch form field selections, but additional details of the injury and/or medical intervention required were not provided and follow-up is not possible as the site details are not known.At this time, the severity, additional event details, and steps taken to address an unspecified injury and unspecified medical intervention remain unknown and the root cause of the customer reported issue is unknown.
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On 12-jan-2021, intuitive surgical, inc.(isi) received medwatch mw5098539 stating: ¿vessel sealer not activating; connections and cords checked per guidance of intuitive surg mfr rep replaced with new instrument with no further issues.Lot: m90200310, exp: 2022-03-31¿.It was reported that during an unspecified da vinci-assisted surgical procedure, a vessel sealer (vs) instrument did not activate.The customer checked connections and cords and replaced the vessel sealer with a new instrument.No further issues were reported and the procedure continued, but an unspecified injury and medical intervention required was indicated on the medwatch form.Additional follow-up cannot be conducted due to lack of site and contact information.
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