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This product consists of small packets of a free flowing powder.I noticed several packets that were swollen and the powder had crystalized within the packet.This is meant to be rehydrated and used as a mouth rinse.I did not use any of the crystalized product and called the company to report it.They told me it was probably just water and/or air that got in the product packet and it would be fine to use but i do not feel safe using it.This didn't seem to be a satisfactory explanation.Fda safety report id# (b)(4).
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