| Model Number |
X SERIES |
| Medical Device Problem Code |
Failure to Power Up (1476)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/30/2020
|
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has received the product and will be providing a supplemental report when our investigation is completed.
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Event or Problem Description
|
|
Complainant alleged that while attempting to monitor a patient (age & gender unknown), the device would not power up.Complainant indicated that the clinician obtained another device to continue treating the patient.Complainant indicated that there was no adverse effect to the patient due to the reported malfunction.
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Additional Manufacturer Narrative
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The device was returned to zoll medical corporation for evaluation.The customer's report was duplicated and attributed to a damaged connector on the main board.The main board was scrapped and replaced to remedy the report.It is unknown how the connector became damaged.The device was recertified and returned to the customer.Analysis of reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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