As reported, while using a ngage nitinol stone extractor, the basket of the device did not open after being introduced.A new device was used to complete the procedure.A section of the device did not remain inside the patient¿s body.The patient did not require any additional procedures due to this occurrence.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.Additional patient and event information has been requested.
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Event summary: as reported, while using a ngage nitinol stone extractor, the basket of the device did not open after being introduced into the patient.The basket was tested prior to use without any difficulty.Another manufacturer's device was used to complete the procedure.A section of the device did not remain inside the patient¿s body.The patient did not require any additional procedures due to this occurrence.According to the initial reporter, the patient did not experience any adverse effects due to this occurrence.Investigation - evaluation: reviews of the complaint history, device history record, instructions for use, manufacturing instructions, and quality control procedures and a visual inspection and functional test of the device were conducted during the investigation.One ngage nitinol stone extractor was returned for investigation with the handle in the open position and basket formation in the closed position.The male luer lock adapter was tight, and the collet knob was tight and secure.The polyethylene terephthalate tubing measured 3.5cm in length.A function test determined the handle did not actuate the basket formation.The support sheath was straight.No major kinks were noted in the basket sheath.The basket sheath was slightly severed at the distal tip of the support sheath.The handle was disassembled, and the basket formation could not be manually actuated.A document-based investigation evaluation was performed.No related non-conformances were recorded.One additional complaint was received from this product lot, reported in manufacturer report # 1820334-2020-02213.The device history record review provides objective evidence that the device was manufactured to specification.There is no evidence of nonconforming devices from the complaint lot in house or in the field.There were no identified gaps in the manufacturing instructions or quality control procedures.Cook has concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.The instructions for use provided with the device state, ¿excessive force could damage device.¿ the returned device was found to have a basket that was closed and could not opened due to sheath damage.Based on available evidence, cook has that a cause could not be established for this event.It is possible the device was inadvertently damaged during use, but no details related to device handling during use were known, so the cause could not be conclusively determined.Cook will continue monitoring of similar complaints and have notified the appropriate personnel of this event.Per the quality engineering risk assessment, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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