Model Number L231 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
|
Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 12/01/2020 |
Event Type
malfunction
|
Event Description
|
It was reported that prior to unboxing this device, an interrogation revealed the device was in storage mode.The device was never opened and is intended to be returned for laboratory analysis.No patient involvement.
|
|
Manufacturer Narrative
|
Following return and completion of laboratory analysis, this event will be further updated.
|
|
Manufacturer Narrative
|
This report is being filed to correct describe event or problem.Upon receipt at our post market quality assurance laboratory, this device was thoroughly inspected and analyzed.Interrogation of the device confirmed it was operating in safety mode.Review of device memory identified an error.The error resulted in software resets performed in an attempt to correct an identified memory inconsistency.The corrupted memory was corrected in the laboratory and the device reverted to normal operation.The cause of the memory inconsistency was not able to be determined through laboratory testing but was likely the result of exposure to radiation, either therapeutic or environmental.
|
|
Event Description
|
It was reported that prior to unboxing this device, an interrogation revealed the device was in safety mode.The device was never opened and is intended to be returned for laboratory analysis.No patient involvement.
|
|
Search Alerts/Recalls
|