| Model Number |
09N77-095 |
| Medical Device Problem Code |
False Positive Result (1227)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/05/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Complaint investigation is in process.
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Event or Problem Description
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The customer reported one patient sample from early january 5th generated a positive result for realtime sars-cov-2 assay, which was disputed by the physician.Sample was collected, transported to the lab, and tested on the same day.This patient has been doing regular covid testing and has been negative on the previous two tests.The result was obtained early in the morning and forwarded to physician.The positive result was disputed by patient's physician and repeated on an alternative platform, and the result was negative.The same sample tube was used for the re-test on the alternative platform.The customer was instructed to make sure no contamination is present in processing, as a possible contamination could be the cause of the positive result.The lab director is extremely familiar with decontamination methods.Following the call and discussion with customer, instrument and the lab have been thoroughly cleaned and environmental checks were performed to confirm absense of any detectable contamination.Final impact on patient management is not known, as per customer; however there was no report of impact to patient management as the result was questioned by the physician.
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Additional Manufacturer Narrative
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Investigation into this complaint included a customer data review, a quality data review, and a complaint history review.The results of the investigation are summarized as follows: customer data review: the results log for the questioned run was reviewed.The run was valid, met assay specification requirements, and no error codes or flags were displayed for the controls.Patient sample (b)(6) tested on (b)(6) 2020 was positive for sars-cov-2.There is no indication that the abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 513971 is performing outside of established design performance specifications.Quality data review: the device history records (dhr) review for abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 513971 and its components was performed.The review did not identify any issues which could result in the reported complaint during the production or the release testing for lot 513971.The capa review for abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 513971 and its components was performed and did not identify any internal or post-production use issues related to these lot numbers and reported issue.Complaint history review: the lot specific complaint history review for abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 513971 did not identify any additional complaints related to the reported issue.Based on the results of the investigation elements, a product deficiency for the abbott realtime sars-cov-2 amplification kit (list 09n77-95) lot 513971 was not identified.
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Search Alerts/Recalls
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