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SMITH & NEPHEW, INC. R-T EXTRACTOR HOOK-SMALL; ROD, FIXATION, INTRAMEDULLARY AND ACCESSORIES
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| Model Number |
115074 |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/07/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the packaging of the r-t extractor hook-small has a hole in it.The hole was at the end of the sterile packaging like the rod penetrated it.This was discovered before the product was opened to the sterile field.A backup was available, if needed.Patient was not involved.
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Additional Manufacturer Narrative
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The associated device, intended for use in treatment, was returned and evaluated.A visual inspection of the returned device confirmed the stated failure mode.The device punctured through the inner foam cap and sterile pouch.The outer box is heavily damaged.The device was manufactured in 2013.A review of complaint history did not reveal additional complaints for the listed batch.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.Some potential probable causes for this event could include improper handling or storage.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.
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