| Model Number |
26818 |
| Medical Device Problem Code |
Inappropriate or Unexpected Reset (2959)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
08/15/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The returned device was evaluated.External visual inspection found no damage.The device was unable to power on during functional testing.Internal inspection found the regulator of the system board had failed.Heating was detected while measuring the u7 component of the system board causing the warming of the unit.The customer complaint was duplicated in regard to not powering on, the device does not store log files so the allegation of shutting down during use could not be confirmed.A service history record review reveals that this unit was in the field for over one (1) year with one previously reported issue related to this reported event.
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Event or Problem Description
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The customer reported the device turned off over night and felt warmer than usual.No patient impact or consequences were reported.
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Search Alerts/Recalls
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