It was discovered on [date redacted] at 13:02 that the arrhythmia recall was not recording or updating on cardiac monitors.Then on [date redacted] at 11:04, we were notified that prefense was not storing non-invasive blood pressure (nibp) readings.Last evening, [date redacted], notified that prefense was not storing any information.After reboot the issue was corrected, but the device was still not saving nibp readings.Made nihon kohden aware on [date redacted] of issues related to the wmts digital telemetry receiver system.The manufacturer was also updated on [date redacted] related to prefense issues.Followed up with them multiple times.Learned that this is a nationwide issue, and that it will require a software update that they need to build.The company report that they are working on it but will still be several weeks.They did provide a work around to this in the interim but it is cumbersome and not ideal for the folks using the system or working with and monitoring the patients.
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