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Product complaint # (b)(4).Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Initial reporter is synthes sales representative the investigation could not be completed; no conclusion could be drawn, as no product was received.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Device report from synthes europe reports an event in (b)(6) as follows: it was reported that a quick stick and derotation rack was sticking between rack and the quick stick.It was not defined which piece is causing it to stick.Another quick stick and de-rotation rack was used to complete the successful procedure.No other details were given.Concomitant product: exp5.5 derotation quick stick, lot #mi71013, qty unknown.Exp 5.5 derotation qck stick f, lot/qty unknown.This complaint involves two (2) devices.This report is for one (1) exp5.5 derotation quick stick.This report is 1 of 2 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10: additional narrative: h3, h4, h6: a review of the receiving inspection (ri) for exp5.5 derotation quick stick was conducted identifying that lot number mi33612 was released in a single batch on february 09, 2014 with no discrepancies.As a result, the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.H3, h6: product was not returned.Based on the information available, it has been determined that no corrective and preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H11: corrected data: b3.B4/g3: alert date initially reported as january 09, 2021 but should have been january 08, 2021.D10.
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