The hospital (customer) is considering this event an anomaly and have since performed other procedures with this machine without further issue.The reported problem was not duplicated and no repairs were necessary.The lot history, trend analysis, risk analysis and/or directions for use review were considered acceptable, with the product performing within anticipated rates.No corrective action required.The investigation is complete.
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A user facility in australia reported that, during surgery, the display screen went black two times.When the computer came back on, everything was frozen.They were able to restart the system and finish the procedure.There was not any patient impact or medical intervention required.Surgery was delayed approximately five minutes and no additional anesthesia was required.
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