|
Model Number 8300 |
Device Problems
Circuit Failure (1089); Crack (1135); Communication or Transmission Problem (2896); Appropriate Term/Code Not Available (3191)
|
Patient Problem
No Patient Involvement (2645)
|
Event Type
malfunction
|
Manufacturer Narrative
|
The customer reported problem was confirmed.The device was repaired, passed all require testing and specifications and released back to the customer.A review of the device history record in sap for sn (b)(4) was performed from the date of the manufacture to date of the release of product, which confirmed that this device was not involved in a production failure, and product was returned for servicing which correlates to the customer reported issue.A trackwise complaint history review was completed, and it was confirmed that there were additional complaints received with similar sn (b)(4) for the same or related failure mode.The customer stated that there was no patient involvement.
|
|
Event Description
|
(b)(4).Issues in case rear- damaged/cracked, case front- damaged/cracked, oridion board- comm failure, other- specify in comments, logic board- chip failure.
|
|
Search Alerts/Recalls
|
|
|