The company service representative examined the system, but was unable to replicate the reported event.The xenon lamp, electrode tube, and banana plug were replaced as a precaution.The system was then tested.And met all product specifications.The system manufacturing device history record (dhr) was reviewed.Based on qa assessment, the product met specifications at the time of release.The system was found to have no problems.Therefore, the root cause of the reported event cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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