A supplemental report is being submitted for device analysis and investigation completion.Product event summary: the controller was not returned for evaluation.Log file analysis revealed that the controller's date and time were manually set to (b)(6)2021 at 12:59:43.Analysis of the alarm log file did not reveal any alarms logged within the analyzed period.Review of the data file revealed batteries discharged as expected when in use to a relative state of charge (rsoc) below 25% within the analyzed period.An rsoc between 10% and 25% will trigger a low priority alarm on the controller display with the message "low battery", notifying the patient to change the battery.As a result, the reported events were confirmed.Based on the available information, the most likely root cause of the reported incorrect time and date settings event can be attributed to an incorrect setting.The most likely root cause of the reported "low battery" alarms can be attributed a battery capacity between 10% rsoc and 25% rsoc.Investigation of this event is completed and the file will be closed.If new information is received, the file will be re-opened and a supplemental will be submitted.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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