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We have not received the complaint device for investigation.Hence, we could not conclusively determine the root cause of this malfunction.We have received few pictures of the complaint device that was provided to us by the contact person at the hospital.We observed excessive necking of the catheter lumen and the catheter lumen appeared to have separated just above the y-connector.The balloon and the ligatures were properly positioned in the catheter lumen.We did not see any signs of ligature slippage in the provided pictures of the catheter.During the follow-up investigation with the contact person at the hospital, we were informed that the device was used for an embolectomy procedure of a right humerocephalic arteriovenous fistula.Surgeon experienced difficulty deflating the balloon.There was no impact in the patient's health as a result of this incident.Based on the photographic evaluation of the complaint device, it is likely that user used excessive force to remove the clot during the embolectomy procedure resulting in necking of the catheter lumen.As a result, the balloon failed to deflate during the procedure.However, without a hands-on device evaluation, we remain inconclusive about the root cause of the malfunction.As stated in the ifu, the arterial embolectomy catheter is not recommended for the removal of fibrous, adherent or calcified material (eg.Chronic clot, atherosclerotic plaque ).This catheter is not designed to withstand the additional pull force needed to remove these materials.Our review of the lot history records for this lot did not find any discrepancies either in the manufacturing or packaging process that could be related to this incident.Further, we have not received any other complaints of a similar nature for devices from this lot.There was no harm to the patient as the result of this incident.
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