| Model Number |
7205305 |
| Medical Device Problem Code |
Delivered as Unsterile Product (1421)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/11/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).
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Event or Problem Description
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It was reported that when the customer received the full radius blade package, it was damaged as well as the case inside of it, the outside and inside boxes were both smashed upon delivery.There was no case or patient involved.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Additional Manufacturer Narrative
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H10, h3, h6: the reported device, intended for use in treatment, was not returned to the designated complaint unit for independent evaluation, thus visual inspection and functional testing could not be performed.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specification upon release for distribution.A complaint history review concluded this was an isolated event.A review of the final assembly visual inspection found the packaging is inspected for defects and damage.A relationship, if any, between the subject device and the reported event could not be determined.Please refer to the instructions for use for recommendations on proper use of the device and potential troubleshooting methods to prevent future reoccurrence of the reported event.No containment or corrective actions are recommended at this time.If the product associated with this event is returned at a future date, this evaluation will be reopened for investigation.
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Additional Manufacturer Narrative
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H10: internal complaint reference (b)(4).H3, h6: the reported device was received for evaluation.A visual evaluation shows the box/packaging has the batch number of the complaint on the labels.The outside box has been crushed and torn.The six blister trays have been bent and crushed.Once device has been bent inside of the blister tray.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found no similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.A review of the assembly visual inspection procedure found that the packaging is inspected for defects and damage.The root cause was associated with transport/storage of the device.Factors that could have contributed to the reported event include an impact event that could have occurred during device transportation, rough shipping and handling, or at customer site.No containment or corrective actions are recommended at this time.
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Search Alerts/Recalls
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