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WRIGHTS LANE SYNTHES USA PRODUCTS LLC ARTICULATED TENSION DEVICE WITH GAUGE-SPAN 20MM; INSTRUMENT, COMPRESSION
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| Model Number |
321.12 |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint #: (b)(4).Reporter is a synthes rep.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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It was reported that on an unknown date, upon routine inspection, while restocking the set, the screw inside tens-dev-arctic span is broken.There was no patient involvement.Concomitant product reported: articulated tension device with gauge-span 20mm (part #321.12-us, lot#1058, qty.Unknown).This complaint involves one (1) device.This report is for one (1) articulated tension device with gauge-span 20mm.This report is 1 of 1 for (b)(4).
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H10 additional narrative: h3, h6: part: 321.120 lot: 1655727 manufacturing site: hägendorf release to warehouse date: march 29, 2007 a manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Visual inspection: the articulated tension device with gauge-span 20 mm (p/n: 321.12, lot #: 1655727) was returned and received at us customer quality (cq).Upon visual inspection, it was observed that the tab component was received disassembled as the pin to connect the tab component (p/n: 50109371) was missing.There were scratches on the device but have no impact on the device functionality.No other issues were observed with the returned device.Device failure/defect identified? yes dimensional inspection: there was conclusive evidence that the returned device was missing components, so the dimensional inspection was not performed.Service and repair evaluation: the customer reported the screw inside tens-dev-arctic span is broken.The repair technician reported the device pin is broken.Missing parts is the reason for repair.The item is not repairable per the inspection sheet.The cause of the issue is unknown.The item will be forwarded to customer quality.The evaluation was confirmed.Document/specification review based on the date of manufacture, the current and manufactured revision of drawings were reviewed - plattenspanner/plate-clamp - plattenspanner (kpl) - lasche complaint confirmed? yes, the device received was missing a component.Hence confirming the allegation.Investigation conclusion the complaint condition was confirmed for the articulated tension device with gauge-span 20 mm (p/n: 321.12, lot #: 1655727).There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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