(b)(4).Foreign - event occurred in (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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This follow-up report is being submitted to relay additional information.Two screws were returned with damage.One screw has visible damage, while the other one has substantial damage to the head.Item and lot numbers are confirmed to match the product label.Dimensional testing was not completed due to damage to the screw heads.Review of the device history record(s) identified no deviations or anomalies during manufacturing related to the reported event.A definitive root cause cannot be determined due to the inability to dimensionally measure the product due to attempted use.A possible gauge issue was identified and an issue evaluation was previously initiated for further evaluation.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.This report is being submitted to update additional information in section d1, d2, d4, d9, d10, e4, h2, h3, h6 and h10.Multiple mdr reports were filed for this event, please see associated reports: 0001032347-2021-00240 d10 ¿ medical products 2.0 lactosorb system 2.0 x 7 mm direct drive screw, part# 915-2201, lot# 893690.
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