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Product complaint #(b)(4).Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.The investigation could not be completed; no conclusion could be drawn, as no product was received.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h6: investigation summary: investigation flow: damage.Visual inspection: the mod 5.5 tap (part #: 698337342, and lot #: wa21845) was returned and received at us cq.The visual inspection was performed on the device and pictures provided in the attachment ¿image.Jpg¿ and ¿image.Jpg¿.The threaded distal tip of the device was found to be broken and the broken fragment was not returned.No other issues were identified with the returned device.Device failure/defect was identified.Dimensional inspection: the dimensional inspection of the device could not be conducted due to post-manufacturing damage.Document/specification review: based on the date of manufacture the relevant drawings, reflecting the current and manufactured revision were reviewed.The complaint was confirmed.Investigation conclusion: the complaint condition is confirmed for the mod 5.5 tap (part #: 698337342, and lot #: wa21845).There is no indication that a design or manufacturing issue has caused the issue and hence the root cause cannot be determined.The potential cause could be due to unintended forces applied to the device.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: a review of the receiving inspection (ri) for mod 5.5 tap was conducted identifying that lot number wa21845 was released in a single batch.Batch1: lot qty of (b)(4) units were released on aug 30, 2018 with no discrepancies.As a result, the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Device history review: the ri identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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