Model Number 8120 |
Device Problems
Device Slipped (1584); Appropriate Term/Code Not Available (3191)
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Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Although requested, the affected device has not been received.A follow up report will be submitted with investigation results should the device be received for evaluation.
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Event Description
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It was reported by the customer that the device still has the channel error.There was no additional information provided and no patient involvement.
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Manufacturer Narrative
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The affected device has been received and an evaluation is pending.A follow up report will be submitted once the evaluation is completed.H3 other text : the affected device has been received and an evaluation is pending.
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Event Description
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It was reported by the customer that the device still has the channel error.There was no additional information provided and no patient involvement.
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Manufacturer Narrative
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This device was evaluated and repaired through the service repair process.Upon visual inspection the service technician noted that they replaced logic board.The failure code other was used to track the alaris pump software version as received from the customer and the software version when device was sent back to the customer.It does not reflect a device failure or represent any risk to the patient.A review of the device history record showed the device had a manufacture date of 31jan2013.The review was performed from the date of manufacture to the date of product release for distribution.A review of the device history record in sap for (b)(6) was performed which confirmed that this device was not involved in a production failure which correlates to the customer reported issue.Based on the findings, service determined that the proximate cause of the reported issue was due to electrical failure of logic board no channel id (intermittent).A review of the complaint history record in trackwise and sap was performed for the (b)(6) which confirmed similar complaints with the same or related failure mode for this customer.
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Event Description
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It was reported by the customer that the device still has the channel error.There was no additional information provided and no patient involvement.
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Manufacturer Narrative
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Additional information:h3, h6, h7, h9.A review of the complaint history record was performed for the sn (b)(6) which confirmed similar complaints with the same or related failure mode for this customer.A review of the device history record showed the device had a manufacture date of 31jan2013.The review was performed from the date of manufacture to the date of product release for distribution.A review of the device history record for sn (b)(6) was performed which confirmed that this device was not involved in a production failure which correlates to the customer reported issue.
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Event Description
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It was reported by the customer that the device still has the channel error.There was no additional information provided and no patient involvement.
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Search Alerts/Recalls
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