Model Number 8015 |
Device Problems
Failure to Power Up (1476); Failure to Read Input Signal (1581); Appropriate Term/Code Not Available (3191)
|
Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
|
Event Type
malfunction
|
Manufacturer Narrative
|
The device has not been received.A follow up report will be submitted with failure investigation results should the device be received for evaluation.
|
|
Event Description
|
It was reported that the device would not turn on.There was no patient involvement.
|
|
Manufacturer Narrative
|
The device has been received and an evaluation is pending.A follow up report will be submitted once the evaluation is completed.
|
|
Event Description
|
It was reported that the device would not turn on.There was no patient involvement.
|
|
Manufacturer Narrative
|
This device was evaluated and repaired through the service repair process.Upon visual inspection the service technician noted that they replaced unresponsive keypad.Corroded right and left iuis replaced both iuis the failure code other was used to track the alaris pump software version as received from the customer and the software version when device was sent back to the customer.It does not reflect a device failure or represent any risk to the patient.A review of the device history record showed the device had a manufacture date of 08aug2019.The review was performed from the date of manufacture to the date of product release for distribution.A review of the device history record in sap for (b)(6) was performed which confirmed that this device was not involved in a production failure which correlates to the customer reported issue.Based on the findings, service determined that the proximate cause of the reported issue was due to electrical failure of the assy fr case w/ keypad 8015 m2.A review of the complaint history record in trackwise and sap was performed for the (b)(6) which did not confirm similar complaints with the same or related failure mode for this customer.
|
|
Event Description
|
It was reported that the device will not turn on/off.No additional information was provided.There was no patient involvement.
|
|
Search Alerts/Recalls
|