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The reported complaint was confirmed based on analysis.Due to the automated mes system there are controls in the manufacturing process to ensure the product met specifications upon release.Visual/microscopic inspection the coil delivery wire was kinked bent.The main coil was seen to be kinked bent and stretched and was broken.During analysis the coil delivery wire broke.Functional inspection the coil did not detach.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.Additional information provided by the customer indicated that the device was confirmed to be in good condition during preparation/prior to use on the patient and was prepared as per the dfu, continuous flush was set up and maintained throughout the clinical procedure, the delivery wire and microcatheter markers were verified to be properly aligned under fluoroscopy, the funnel of the inzone detachment system was correctly and sufficiently placed over the proximal end (proximal contact) of the delivery wire, the inzone was maintained in a stable position, and 4 coils had previously been detached with the inzone device.Device analysis revealed the coil delivery wire was kinked/bent and the main coil was damaged (kinked, stretched, and primary wind broken).The coil did not detach during functional testing, confirming the reported event.In the case of this complaint, it is likely that the damaged delivery wire caused the detachment failure.An assignable cause of handling damage will be assigned to the coil delivery wire kinked/bent' and main coil failed/unable to detach since these issues appear to be due to handling of the device during the clinical procedure.The damage noted to the main coil was likely sustained during the procedure when repositioning the coil.An assignable cause of procedural factors will be assigned to the main coil kinked/bent, main coil stretched, and main coil broken/fractured during use since these defects appear to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural and/or anatomical factors during use.
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