| Model Number |
G10407 |
| Medical Device Problem Codes |
Device Damaged Prior to Use (2284); Material Split, Cut or Torn (4008)
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| Health Effect - Clinical Codes |
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/03/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Initial reporter name and address: (b)(6).Pma/510k #: preamendment.This report includes information known at this time.A follow up report will be submitted should additional relevant information become available.
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Event or Problem Description
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As reported, the user opened the package of a performer introducer and discovered the introducer had a crack.This occurred prior to use.There was no damage noted to the packaging.They changed to another new device of the same lot number and completed the procedure.No adverse effects were reported due to the alleged malfunction.
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Additional Manufacturer Narrative
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Correction: based upon review of the complaint investigation, the initial failure of cracked or split tip was found to not be supported.The sheath tip was damaged, but there was no split, crack, or sharp edge.Based upon review of the relevant risk documents and similar complaints there is no precedent for reporting this complaint.Event is not reportable under fda 21 cfr part 803 as it does not meet the criteria for a death or serious injury and there is no precedence of this malfunction leading to an adverse event.H1: type of reportable event indicates malfunction.We have determined this event is not a reportable device malfunction.H1 is a required field that needs to be populated in our system.Investigation ¿ evaluation: a visual inspection of the returned device was conducted.A document based investigation was also performed including a review of complaint history and device history record.The complainant returned the complaint device to cook for investigation.Physical examination of the returned device showed: one sheath and dilator were received.Inspection found the distal end of sheath was damaged.No splits or cracks noticed.At this time, cook concluded that the device was manufactured within specification.A review of the device history record found no non-conformances related to the reported failure mode.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints that have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.A review of complaint history records shows no other complaints associated with the complaint device lot.Cook has concluded shipping/handling contributed to this incident.Per the quality engineering risk assessment, no further action is warranted.We will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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Event or Problem Description
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No new patient or event information to report.
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Search Alerts/Recalls
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