Catalog Number 51-103140 |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
|
Patient Problems
No Known Impact Or Consequence To Patient (2692); No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 01/27/2021 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).Customer has indicated that the product is in the process of being returned to zimmer biomet for investigation.Once the investigation has been completed a follow-up mdr will be submitted.
|
|
Event Description
|
It was reported that upon opening the box the stem component was sticking through the plastic in the packaging, compromising sterility.Attempts have been made and additional information on the reported event is unavailable at this time.
|
|
Event Description
|
No further event information available at the time of this report.
|
|
Manufacturer Narrative
|
Evaluation of the photographs provided confirmed the sterile packaging blister and pouch are damaged.Therefore, the reported event is confirmed.Sterility has been breached history record (dhr) was reviewed and no discrepancies were found.The root cause of the reported event can be attributed to transit damage and packaging design deficiency.The event is being addressed through the capa process if any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
|
|
Search Alerts/Recalls
|