| Model Number |
MMT-723LNAB |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
08/02/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Pump passed the displacement test.Unit received with motor error alarm during the basic occlusion test due to loose/flush drive support disk.Unable to perform prime/a33 test, excessive no delivery test and occlusion test due to motor error alarm.Pump received with cracked reservoir tube lip, cracked battery tube threads, cracked case from display window corner and stained end cap sticker.The test infusion set and reservoir does lock into place.Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Information received by medtronic indicated that the insulin pump had a motor error alarm.The customer stated they were able to clear the alarm and were able to complete the rewind process.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Search Alerts/Recalls
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