It was reported that the customer experienced a blood glucose (bg) ranging from 300 mg/dl to 490 mg/dl, causing a fall resulting in broken t12 vertebrae.The cause of elevated bg was unknown.The customer was transported via the fire department to the emergency room and was subsequently hospitalized in the intensive care unit.Bg was treated with intravenous insulin, and saline.Reportedly, the customer was released on (b)(6) 2020 with the issue resolved, however customer reportedly had ongoing pain from broken vertebrae.System check with tandem technical support confirmed the pump was functioning as intended.
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