| Model Number |
TRANSDUCER X7-2 |
| Medical Device Problem Codes |
Mechanical Problem (1384); Mechanical Jam (2983)
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| Health Effect - Clinical Codes |
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/20/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Return of the suspect transducer is anticipated.Evaluation of the transducer will be included in a follow up report upon its return and investigation completion.
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Event or Problem Description
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A customer reported an x7-2t model transducer had an articulation issue during use.There was no injury associated with this event.
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Additional Manufacturer Narrative
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A field service engineer replaced the suspect transducer for the customer to resolve the reported articulation issue.A thorough evaluation of the suspect transducer could not reproduce the articulation issue as described by the customer.The probe passed all standard testing and also passed an additional articulation test.The investigation confirmed the transducer was operating as designed with no malfunctions.
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Event or Problem Description
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A customer reported an x7-2t model transducer had an articulation issue during use.There was no injury associated with this event.
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Search Alerts/Recalls
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