Visual analysis was performed on the returned device.In addition, shipment history records to this account were reviewed.The reported information of the armada 14 device in the armada 18 box was confirmed.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other complaints reported from this lot.It should be noted that the armada 18 instruction for use states: ¿carefully inspect the catheter prior to use to verify that it has not been damaged during shipment and that its size, shape and condition are suitable for the procedure for which it is to be used.¿ the investigation was unable to determine a definitive cause for the reported difficulty.However, based on the reported information, evaluation of the returned product, and reviewed shipment records for this account, it may be possible that during a different procedure, the armada 18 and armada 14 products were opened together, and it was decided not to use the armada 14 device.It may then be possible that the unopened armada 14 pouch was inadvertently placed back into the empty armada 18 box instead of the armada 14 box and placed back on the shelf.However, this could not be confirmed.The reported difficulty attempting to load the armada14 catheter on a command 18 guide wire was due to the armada 14 requiring an 0.014¿¿ guide wire and it was not notice that it was the wrong catheter in the chipboard box.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
|