A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.The returned sample was visually inspected and functionally tested.No defects were observed.Both irrigation and aspiration luers were intact.Flare shape was observed in the blue socket fitting at the aspiration tubing insertion end.The sample primed and tuned with a centurion handpiece successfully.The sample could be recognized and the service data could be retrieved from the console.Vacuum, aspiration, and irrigation were tested at appropriate settings and the sample met specifications.The sample passed functionality testing.The root cause of the customer's complaint could not be established since the returned sample met specifications.No contributing factors could be identified that could cause the reported complaint.After the investigation of this complaint, it has been determined that this sample met specifications.Therefore, no action will be taken at this time.The manufacturer internal reference number is: (b)(4).
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