| Model Number |
72200568S |
| Medical Device Problem Codes |
Overheating of Device (1437); Protective Measures Problem (3015)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/04/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Reference: case: (b)(4).
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Event or Problem Description
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It was reported that the light source had a temperature error 12.Incident occurred after the procedure, therefore, there was not patient involved.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Additional Manufacturer Narrative
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H10: d9: updated, device received.H3,h6: the reported device, intended for use in treatment, was received for evaluation.There was no relationship found between the returned device and the reported incident.A visual inspection was performed on the product and no issue was observed.Complaint of overheating/e12 error could not be reproduced.Product passed functional testing and 2 hour burn-in.Overheating/e12 errors did not occur during functional testing.The complaint was not confirmed and the root cause could not be determined since the reported malfunction could not be duplicated during the product evaluation process.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.No containment or corrective actions are recommended at this time.
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Search Alerts/Recalls
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