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Reporter is a synthes employee.The device has been received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Product complaint (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H10 additional narrative: h3, h4, h6: device history lot, part number:03.010.151, synthes lot number: h254441, release to warehouse date: 03may2017, manufactured by synthes monument, no ncrs were generated during production.Device history batch, null, device history review review of the device history record showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.Investigation summary: background: it was reported that on an unknown date, during an unknown procedure the quick connect attachment does not work with qc adapters.It is unknown if there was a surgical delay.Procedure outcome and patient status are unknown.This complaint involves one (1) device.H6: flow: functional.Visual inspection: the star/hexdrive scrwdrvr shaft t25 3.5mm hex/slf-retain 165mm (part number:03.010.151;synthes lot number: h254441) was received at uscq.Upon visual inspection no defects were identified on the device itself.Functional test: since no mating device was returned function verification was not able to be performed.Complaint replication: unable to perform.Dimensional analysis: since there was no visible damage identified on the device itself dimensional analysis was performed.Document verification: 03_010_151 rev p & rev r.Complaint was not confirmed.Conclusion: complaint condition was not confirmed.No definitive root cause could be determined based on the provided information.No new, unique or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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