| Model Number |
387.358 |
| Medical Device Problem Code |
Compatibility Problem (2960)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/29/2021
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint #: (b)(4).Complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.Reporter is jnj representative.Without a lot number, the device history records review could not be completed as no product was received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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Device report from synthes reports an event in (b)(6) as follows: it was reported on jan 29, 2021 that the patient underwent for an unknown procedure.During the procedure it was noticed that the reactor blades were not fitting into the guide rods properly.It was unknown if the procedure completed successfully.The patient outcome was unknown.Concomitant device reported: unknown retractor blades (part: unknown; lot# unknown; quantity: unknown).This complaint involves 2 devices.This report is for (1) synframe guide rod.This is report 1 of 1 (b)(4).
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Event or Problem Description
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This is report 1 of 2 (b)(4).
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Lot:8185751 manufacturing site: bettlach release to warehouse date: january 09, 2013 a manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Visual inspection the synframe guide rod was returned and received at us customer quality (cq).Upon visual inspection, scratches were observed on the device but have no impact on the device functionality.No other issues were identified with the returned device.Functional test: the adjustable clamp of the guide rod was slightly loose but have no impact on the complaint condition.However, the functional test cannot be performed as no mating devices were returned.Dimensional inspection: a dimensional inspection was not performed as the internal components were inaccessible without destruction of the device.Document/specification review based on the date of manufacture, the current and manufactured revision of drawings were reviewed.Guide rod.Investigation conclusion: the complaint condition was not confirmed for the syn frame guide rod w/adjust-clamp f/soft.There is no indication that a design or manufacturing issue has caused the complaint condition and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.
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Search Alerts/Recalls
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