Model Number 8300 |
Device Problems
Device Alarm System (1012); Break (1069); Crack (1135); Mechanical Problem (1384); Appropriate Term/Code Not Available (3191)
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Patient Problems
No Patient Involvement (2645); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Although requested, the affected device has not been received.A follow up report will be submitted with investigation results should the device be received for evaluation.
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Event Description
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It was reported that the device received error code 571.6240.There was no patient involvement.
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Manufacturer Narrative
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The affected product has been received and the investigation is pending.A follow up report will be submitted once the failure investigation has been completed.
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Event Description
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It was reported that the device received error code 571.6240.There was no patient involvement.
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Manufacturer Narrative
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This device was evaluated and repaired through the service repair process.Upon visual inspection the service technician noted error code 571.6240 is confirmed due to a cable to power board loosened up, it possibly jarring during the transport, reseated the cable j3.Also both iui connectors are bad for their wear, replaced them both with new iui connectors.Performed leak down test and co2 calibration with passing results.The probable root cause of the reported issue was due to cable to power board loosened up.Reseated the cable j3.A review of the device history record showed the device had a manufacture date of 15aug2013.The review was performed from the date of manufacture to the date of product release for distribution.A review of the device history record was performed which confirmed that this device was not involved in a production failure which correlates to the customer reported issue.A review of the complaint history record was performed which did not confirm similar complaints with the same or related failure mode for this customer.
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Event Description
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It was reported that the device received error code 571.6240.There was no patient involvement.
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Manufacturer Narrative
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This device was evaluated and repaired through the service repair process.Upon visual inspection the service technician noted error code 571.6240 is confirmed due to a cable to power board loosened up, it possibly jarring during the transport, reseated the cable j3.Also both iui connectors are bad for their wear, replaced them both with new iui connectors.Performed leak down test and co2 calibration with passing results.The failure code othe was used to track the alaris pump software version as received from the customer and the software version when device was sent back to the customer.It does not reflect a device failure or represent any risk to the patient.A review of the device history record showed the device had a manufacture date of 15aug2013.The review was performed from the date of manufacture to the date of product release for distribution.A review of the device history record in sap for sn(b)(6) was performed which confirmed that this device was not involved in a production failure which correlates to the customer reported issue.Based on the findings, service determined that the probable root cause of the reported issue was due to cable to power board loosened up.Reseated the cable j3.A review of the complaint history record in trackwise and sap was performed for the sn which did not confirm similar complaints with the same or related failure mode for this customer.
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Event Description
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It was reported that the device received error code 571.6240.There was no patient involvement.
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Search Alerts/Recalls
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