| Model Number |
66000771 |
| Medical Device Problem Code |
Device Damaged Prior to Use (2284)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/03/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that, the brown cohesive roll cannot be unwound and is severely stuck together.It is unknown when did the event occurred and if there was a patient involvement.No other complications where reported.
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Additional Manufacturer Narrative
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H3, h6: the device, intended for use in treatment, was not returned for evaluation.All provided information has been reviewed and we have not been able to establish a relationship between the device and the reported event or determine a root cause.Probable root cause is storage temperature, which can affect use.A review of the associated batch manufacturing records confirmed that the device met manufacturing specifications at the point of release.A complaint history review found further instances of the reported event.This investigation is now complete with no further action deemed necessary.We will continue to monitor for any adverse trends relating to this product range.Smith + nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
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Search Alerts/Recalls
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