A steris service technician arrived on site to inspect the atlas transfer carriage; however, the user facility declined allowing the technician to inspect the transfer carriage.Steris was informed that the user facility's biomed department inspected the unit, and no repairs were made.The unit was returned to service.The atlas transfer carriage is not under steris service agreement for maintenance, the user facility is responsible for all maintenance activities.No additional issues have been reported.
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