The reported event could not be confirmed, since the returned device is conforming to specifications and fully functional.The device inspection revealed the following: the returned target device, humerus t2 humerus was found to be undamaged.There were no damage marks on the surface of the device and there were no fretting marks on the threads.The reported event couldn¿t be confirmed during the functional inspection.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.No indications of material, manufacturing or design related problems were found during the investigation.A review of the labeling did not indicate any abnormalities.The instructions for use instructs user that: ¿always treat the instrument carefully to avoid surface damage or alterations to the geometry.The design of the instrument must not be modified in any way.The stryker "instructions for cleaning, sterilization, inspection and maintenance" help to determine whether an instrument is in good condition or must be replaced due to excessive wear or obvious defects.Before the surgical procedure, ensure that all components prepared for the procedure function correctly with each other.¿ based on investigation, the root cause was attributed to a user related issue.The failure was caused most probably due to not pressing the safety clip to release the sleeve.The optech also states ¿the friction lock mechanism is designed to keep the sleeve in place and prevent it from falling out.It is designed to also keep the sleeve from sliding during screw measurement.To release the tissue protection sleeve, the safety clip must be pressed again.¿ if any further information is provided, the complaint report will be updated.
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