It was reported that insulin drips were not observed to be exiting the infusion set cannula during the load fill tubing process.Reportedly, a supply change was performed to address the issue, however the issue was not resolved.It was reported that the customer's blood glucose was (bg) of 550 mg/dl with diabetic ketoacidosis (dka).Customer administered manual injections to treat elevated bg and dka.Customer was hospitalized on (b)(6) 2021 and was given saline and insulin intravenously to treat elevated bg and dka.Customer was released from the hospital on (b)(6) 2021 with kidney failure.Reportedly customer reverted to an alternate form of insulin therapy.
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