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The isocool bipolar tips was returned for evaluation.Device history record (dhr) - there is no indication that the production process may have contributed to this complaint.All test results passed procedural specifications.Failure analysis - one tip had no visual abnormalities, while the other tip was broken at the proximal plastic end that inserts into the handle.Therefore, the complaint is confirmed.A 6m root cause analysis was performed, and the following areas were examined; ¿man¿, ¿method¿, ¿machine¿, ¿materials¿, ¿measures¿ and ¿mother nature¿.The likely root cause is ¿man¿.The tip likely snapped due to too much force being applied while inserting into the handle.
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