| Model Number |
MMT-751NAS |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
02/06/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Pump passed the displacement test.Unit received with motor error alarm during the basic occlusion test due to loose/flush drive support disk.Unable to perform prime/a33 test, excessive no delivery test and occlusion test due to motor error alarm.Pump received with cracked reservoir tube lip, cracked battery tube threads and cracked case from display window corner.The test infusion set and reservoir does lock into place.Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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Information received by med information received by medtronic indicated that the insulin pump had motor error alarm.Customer stated that drive support cap was normal, insulin pump was not exposed to a high magnetic field and declined motor position encoder error alert.The displacement test was passed.No harm requiring medical intervention was reported.The device will be returned for analysis.
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Search Alerts/Recalls
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