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The device, used in treatment, was not returned for evaluation, therefore the failure could not be confirmed.The clinical/medical team concluded, this case reports a revision surgery was performed due to ongoing pain and discomfort.It was further reported that there was no sign of infection, and the implants were well fixed.A soft tissue/bony debridement and poly exchange was performed.Per email correspondence, the requested surgical reports and x-rays are not available.Therefore, the patient impact beyond the revision and the clinical root cause of the pain and discomfort cannot be determined.Due to the limited information provided, no further clinical assessment can be rendered at this time.Should additional clinically relevant documentation become available, the clinical/medical task may be re-opened.At this time, we have no reason to suspect that the products failed to meet any product specifications at the time of manufacture.A complaint history review found related failures; this failure mode will be monitored for future complaints for any necessary corrective actions.A review of risk management files and instructions for use found that the reported failure was documented appropriately.Possible causes could include but not limited to traumatic injury, patient anatomy or abnormal loading of limb.Should additional information be received, the complaint will be reopened.No further investigation warranted for this complaint; however we will continue to monitor for future complaints and investigate as necessary.(b)(4).
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