(b)(4).Visual and dimensional inspection was performed on the returned device.The reported separation was confirmed.The reported difficulty removing the stylet/mandrel could not be replicated in a testing environment due to the condition of the returned device.It was reported that the device was prepped prior to trying to remove the stylet.It should be noted that the coronary dilatation catheters (cdc), nc trek rx, global, instructions for use (ifu) states: remove the protective mandrel from the flushing sheath.Then continue with following steps to prepare the device.In this case, it is unknown if the violation of the ifu caused or contributed to the reported complaint.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other incidents and/or complaints from this lot.The investigation was unable to determine a conclusive cause for the reported difficulty removing the stylet/mandrel; however, the reported tip separation appears to be related to operational context.There is no indication of a product quality issue with respects to the design, manufacture, or labeling of the device.
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It was reported during preparation of the 3.25x15 nc trek, the balloon was removed from the hoop, but the stylet was noticed to be stuck inside the balloon catheter.Additional force was applied to remove the stylet.It was noted that when removing the stylet, the orange tip at the end of the balloon had been pulled off.The device was not used and was replaced.There was no clinically significant delay in the procedure.No additional information was provided.
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