Model Number 60-01-04 |
Device Problem
Pumping Problem (3016)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/17/2021 |
Event Type
malfunction
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Manufacturer Narrative
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There was no patient involvement.Livanova (b)(4) manufactures the centrifugal pump 5 (cp5).The incident occurred in (b)(6).A review of the dhr did not identify any deviations or non-conformities relevant to the reported issue.Livanova initiated an investigation.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event Description
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Livanova (b)(4) received a report that a centrifugal pump 5 (cp5) gave a motor control failure error message during setup.The issue did not improve despite rebooting.There was no patient involvement.
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Event Description
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See initial report.
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Manufacturer Narrative
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H.10: through a follow up communication it was learnt that the connection between the cp5 control panel and the drive unit was loose.The loose connection was identified to be the cause of the issue.According to the instruction for use of the cp5 system, the connection cable has to be checked before the use.Therefore, an unintended user error led to the reported issue.Reportability decision has been re-assessed to non reportable event due to user missing to check connection cable between the driver and the control panel as prescribed in the instruction for use.
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Search Alerts/Recalls
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