It was reported that there was an issue with fs618su - orthopilot cap single-use markers.According to the complaint description, the users reported during the procedure, the orthopilot no longer recognised the marker.The marker stopped working due to the lack of a reflective area.As a result of this defect,the team had to change the detector, causing a slight delay in the procedure.There was no described patient harm.Additional information was not provided nor available / was not available.The malfunction is filed under aag reference (b)(4).
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Investigation results: as of the date of this report the complaint product was not provided for investigation.Therefore, a thorough investigation is not possible.Batch history review: review of the complaint history revealed that no similar complaints have been filed against products from this batch number.Conclusion and measures / preventive measures: based upon the investigation results a clear root cause conclusion cannot be drawn.There is no indication for a material, manufacturing or design related failure.In the event that the complaint product will be provided for investigation in the future, an update of this report will be provided unsolicited.Based upon the investigations results a capa is not necessary.
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