Model Number AFFINITI 70 ULTRASOUND SYSTEM |
Device Problems
No Display/Image (1183); No Visual Prompts/Feedback (4021)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/15/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The philips field service engineer performed an inspection and replaced the hard disk drive (hdd), the solid state drive (ssd), and reloaded the system¿s software to resolve the issue.An investigation is underway to determine the root cause of the issue.Results of the investigation will be included in a follow up report upon its completion.
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Event Description
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The customer reported an incident where their affiniti ultrasound system would hang with a delayed response while performing a biopsy.The customer was not able to see the needle at this time which required a short wait between steps to regain imaging capabilities.The procedure was completed successfully with no adverse outcome to the patient.
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Manufacturer Narrative
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The philips field service engineer performed an inspection and replaced the hard disk drive (hdd), the solid state drive (ssd), and reloaded the system¿s software to resolve the issue.The replaced parts were anticipated to return for detailed failure analysis, however, the drives were unable to be returned.The system has been returned to service with no similar issues reported.
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Search Alerts/Recalls
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